Returns & Exchanges
At La La Land, we take pride in the freshness of our artisanal treats; however, due to the perishable nature of our food products, we offer resolutions for damaged or incorrect items within 48 hours of delivery.
Inspect Your Delivery
Upon arrival, please check your package immediately to ensure all items are present and in perfect condition.
Document the Issue
If your order is damaged or incorrect, take clear photographs of the product and the shipping label to help us process your claim.
Contact Support
Email our Concierge Team at hello@lalaland.com with your order number and photos within 48 hours of receipt.
Resolution Process
Once verified, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing